Drafting product specifications
How to define products and services that meet customers' expectations?
How to find those unique characteristics of your product that convince customers to go for your product or service?
CaSEM will provide you with a set of methodologies and templates that allow you to define succesful products and services.
Objectives:
- Definition of the framework to translate customer requirements into product specifications.
Time allocation:
2 sessions of 3 hours.
Agenda:
- List of tools for collecting customer requirements.
- The QFD system.
- First analysis of customer requirements.
Documentation:
- Report
- Templates
